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Join ServerFrequently Asked Questions
How do I report a security vulnerability?
Please email security@piperchat.io with details about the vulnerability. Do not publicly disclose security issues until they have been addressed by our team. We take security seriously and will respond to all reports promptly.
Can I contribute to PiperChat development?
Yes! PiperChat welcomes contributions. Check out our GitHub repository for open issues, review our contribution guidelines, and submit pull requests. You can also help by improving documentation, testing new features, or participating in community discussions.
Do you offer enterprise support?
We offer various support options for organizations. Contact us at hello@piperchat.io to discuss enterprise deployment, custom development, or dedicated support contracts.
How can I request a new feature?
Feature requests can be submitted through our GitHub repository's issue tracker or discussed on our community forum. Please check existing requests first to avoid duplicates and upvote features you'd like to see implemented.
Where can I find technical documentation?
Comprehensive technical documentation is available on our documentation site, including protocol specifications, API references, setup guides, and troubleshooting resources.